Contact Us

We'd love to hear from you! Whether you have a question, need support, or want to share feedback, feel free to reach out to us.

Email

For any inquiries, please contact us at:

[email protected]

How Can We Help?

Technical Support

Having trouble with tournament setup, match generation, or results? We're here to help resolve any technical issues.

Billing & Plans

Questions about tournament plans, payments, or upgrades? Contact us for assistance with billing matters.

Feature Requests

Have an idea for a new feature? We love hearing suggestions that can improve MyCup for everyone.

General Inquiries

Any other questions about MyCup, partnerships, or general information? Don't hesitate to reach out.

What to Include in Your Message

To help us assist you better, please include:

Your tournament name or account email (if applicable)
A clear description of your question or issue
Screenshots or examples (if reporting a technical issue)
Steps you've already tried (for troubleshooting)

Response Time

We strive to respond to all inquiries within 24-48 hours during business days. For urgent technical issues affecting live tournaments, please mention "URGENT" in your subject line.

Our team is committed to providing prompt assistance and ensuring you have the best experience with MyCup. We look forward to hearing from you!