Return & Refund Policy

Updated at January 1st, 2025

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to MyCup.me, that is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization or person that signs up to use the MyCup.me Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit MyCup.me and use the services.
Service: refers to the service provided by MyCup.me as described in the relative terms (if available) and on this platform.
Website: MyCup.me’s site, which can be accessed via this URL: mycup.me
You: a person or entity that is registered with MyCup.me to use the Services.

Return & Refund Policy

Thanks for shopping at MyCup.me. We appreciate the fact that you like to buy the access to the platform we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at MyCup.me. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at MyCup.me, you agree to the terms set forth below along with MyCup.me’s Privacy Policy.

If there’s something wrong with the you bought, or if you are not happy with it, you will not be able to issue a refund for your item.

Refunds

We at MyCup.me commit ourselves to serving our customers with the best experience possible. Every single feature that you choose is thoroughly tested. We do this to ensure that you are satisfied with the experience of using our platform.

We follow certain policies to ensure transparency, efficiency and quality service and we DO NOT allow returns on purchased subscriptions.

If you face any issues, please contact our Support Team immediately.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email: [email protected]