Enabling Team Panel

This guide explains how to enable the Team Panel feature and configure what teams can manage in their self-service portal.

Prerequisites

Team Panel is a premium feature that may require a specific tournament plan. Check your current plan to ensure Team Panel is included.

Accessing Team Panel Settings

Go to your tournament dashboard
Navigate to Settings in the sidebar
Click on Team Panel

Toggle the Enable Team Panel switch to activate the feature for your tournament. Once enabled, teams will be able to access their dedicated panel.

Panel Access URL

After enabling Team Panel, you'll see a shareable URL that teams can use to access their panel. You can:

Copy the URL and share it with team managers
Include this URL in invitation emails
Add it to your tournament website

The URL follows the format: your-tournament-url/participant-panel

Configuring Team Permissions

You can control what teams are allowed to manage through several settings:

Team Information Management

Allow Team Info Editing - When enabled, teams can edit:

Team name
Team description
Website URL
Contact name, email, and phone
Team logo and photo (if images are included in your plan)

When disabled, teams can only view their information but cannot make changes.

Roster Management

Allow Roster Management - When enabled, teams can:

Add new players to their roster
Edit existing player information
Remove players from the roster
Upload player photos (if images are included in your plan)

When disabled, teams can only view their roster but cannot make changes.

Document Upload Notifications

Configure notifications to stay informed when teams upload documents:

Enable Notifications

Toggle Enable Notifications to receive email alerts when teams upload new documents.

Notification Email

Enter the email address where you want to receive upload notifications. This is typically the tournament organizer's email or a dedicated admin email.

Best Practices

Before the Tournament

Enable Team Panel early so teams can prepare
Allow info editing so teams can update their details
Allow roster management so teams can finalize their players
Set up custom forms for any required information

During the Tournament

Consider restricting roster changes once the tournament starts
Use announcements for important updates
Monitor document uploads for required submissions

Communication

Send teams their panel access link via email
Include clear instructions on what they need to complete
Set deadlines for form submissions and document uploads
Use announcements to remind teams of pending tasks

Troubleshooting

Teams can't access the panel

Verify Team Panel is enabled in settings
Check that the team has been properly created in your tournament
Ensure the team manager has the correct login credentials

Teams can't edit their information

Check if "Allow Team Info Editing" is enabled
Verify the team is properly associated with their login account

Teams can't manage roster

Check if "Allow Roster Management" is enabled
Verify the tournament uses "Teams & Players" mode (not individual participants)
Check if the team has reached the maximum player limit